Work Place Learner – Sophie Guy


Meet our recent Work Place Learner, Sophie Guy. Sophie is currently completing year 12 at Great Southern Grammar School. A part of her Certificate II in Business required Sophie to complete a set amount of hours in a business environment.

Commencing her placement at ATC Work Smart in May 2016, Sophie’s main role was working in reception. She also assisted in other areas around the office. Sophie was enthusiastic and keen to learn the way our office ran on a daily basis and excelled in the role. She completed the required hours at ATC Work Smart in September 2016.

It was a pleasure to have Sophie as a Workplace Learner and the team here at ATC Work Smart wish Sophie every success for the future.


Comment from Sophie:

I am currently completing my Certificate II in Business during my final year at Great Southern Grammar. This required me to work a total of 110 hours in a business setting which I did at ATC Work Smart.sophie-guy-at-computer

During my time at ATC I was shown the ropes of the business itself, this included things such as how to file, archive, answer phones and respond to people’s enquiries, data entry on the computer, as well as many other admin tasks.

I very much enjoyed the experience and am grateful for the confidence and knowledge ATC have given me within my field of study.

I am also thankful I got to work with a fun but professional team who all had something to teach me. Thank you ATC for having me as your Workplace Learner!

Go Team!

Manypeaks yr 3-4 mixed hockey team

ATC Work Smart is proud to sponsor junior sport in our community. We believe being part of a team helps to develop young people in ways that will benefit them and the community. Some of the benefits   include; cooperation, respect, self-esteem and discipline, leadership, appreciation of others, goal setting and resilience through sharing positive and negative experiences.

One of the teams that we support are the Manypeaks Year 3/4 mixed hockey team (mini-peaks) who are currently 5th on the ladder with 3 wins, 4 losses and a draw. Games have been played in both Albany and Mt Barker on Saturday mornings. The team is a mix of players that have played before and some playing their first season of organised hockey.

Parent Coach Daniel Baker said “It has been a pleasure to see the more experienced Year 4 players helping their young team mates and a comradery has developed within the group.”

Aboriginal School Based Traineeships with WA Country Health Bunbury

We are celebrating as two Year 11 Girls Academy students signed up with ATC Work Smart for an 18 month School Based Traineeship placement with WA Country Health Service.

Whilst working at WA Country Health Service Keeana Bennell and Lauryn Loo will be completing Certificate 2 in Business.

The girls secured their Aboriginal School Based Traineeship after being interviewed and completing a 5 week work experience placements week.

After a lot of hard work the Work Place Transition team from Newton More Senior High School, Steve Dix ATC Work Smart, WA Country Health and Michelle from the Girls Academy the girls signed off on the paper work supported by their Parents

The Girls Academy thanked ATC Work Smart and WA Country Health for giving Lauryn and Keeana this wonderful opportunity.


Repaying your Trade Support Loan

New obligations for repaying your Trade Support Loan debt are now in place.

If you’ve taken out a Trade Support Loan (TSL) to help with training related expenses but are planning on moving overseas to work, you’ll still need to repay the money, just as you would if you were in Australia. This will help make the system fairer for everyone.

Repayments are compulsory if your annual income is above the threshold ($54,126 for the 2015–16 financial year). You have nothing to pay if your earnings are below this amount.

Please read the following fact sheet: Repaying your Trade Support Loan

For more information about TSL, visit
or contact your local Apprenticeship Network Provider.

For more information about your repayment obligations visit ATO.

Christmas Payroll Information for Employees 2015

ATC Work Smart Apprentices and Trainees:
Please ensure that you either bring your timesheet into the office or
fax to 9842 1001 by
Friday 18th December 2015 (Monday 21st December 2015 by 9.00AM at the very latest)
If you are taking leave, please make sure that you have completed a leave form and returned to our office. If you require a leave form, please contact our office to arrange to have one sent.

ATC Work Smart Recruitment and Labour Hire Employees:
Please ensure that you either bring your timesheet into the office or
fax to 9842 1001 by
Tuesday 22nd December 2015 by 9.00AM
Tuesday 29th December 2015 by 9.00AM

APPLIES TO ALL: If you are able to, we would appreciate it if you can get your timesheets in earlier

To ensure that you are paid on time, please make sure that your timesheets are in by the above deadlines

This will enable us to pay you prior to the Christmas and New Year Public Holidays. Our fax number is (08)9842 1001 or you can email to

The Current Australian Apprenticeship System is Not Working

16 November 2015 MEDIA RELEASE

The Current Australian Apprenticeship System is Not Working

Australia is currently seeing a decline in the number of apprenticeships commencing combined with the number being completed. If we don’t want to be facing a serious major trade skills decline affecting every industry in the next five years – something needs to be done now.

Two West Australian group training companies, ATC Midwest and ATC Work Smart Albany have created a system to achieve quality outcomes to ensure higher completion rates for all Australian apprentices and trainees.

Dave Clare, General Manager of ATC Midwest and one of the creators of the model, is calling on the government and industries to support this solution. “We believe the biggest factor for non-completion is the lack of a suitable quality outcome model and accountability to such,” said Mr Clare.

“The Australian Government has clearly stated they want more completions for their investment but they haven’t given anyone a road map on how to get there.

“We’ve used our 25 years’ experience in training and recruitment to create this quality outcome model which we know is successful but also can be used as a clear guideline for anyone employing an apprentice” states Peter Adams, General Manager of ATC Work Smart Albany, co-creator of the model.

“Approximately 80% of apprenticeships in Australia are not audited, they aren’t following a clear model and therefore we can’t be guaranteed these employers are doing everything they are meant to be doing for their apprentices.

“The remaining 20% are employed by group training companies who are audited regularly with clear outcomes to commit to.

Mr Clare added “Everyone needs to be working off the same guide to ensure the best outcomes for apprentices, employers and Australia,”

“We want the government to use this model as their guide and to hold to account anyone who is hiring apprentices – whether they do that directly or through a group training company.

Peter Adams, General Manager, ATC Work Smart

Attachments: “Creating a Quality Outcome Training Model to Achieve Better Results for Apprentices in Australia” White Paper

Creating a Quality Outcome Training Model

Writing a GREAT Cover Letter!

Writing a GREAT Cover Letter!
with Paul O’Dea – ATC Work Smart Recruitment Consultant


I can’t tell you how many times I receive cover letters that let job applicants down. Some are so obviously the generic cover letter the applicant sends with every single application, that sometimes the applicant will even forget to put the correct job title or company name in the letter – which does not make the recipient feel very special!

Apart from the obvious of making sure grammar and spelling are correct (obvious and VERY important) why not take the time to make your cover letter more than mediocre?

If the job advertisement tells you who to send your application to, be sure to use the correct greeting – “Dear Paul”, rather than “To Whom It May Concern” or “Dear Sir/Madam”. If the job advertisement does not help with the detail, go to the company website. You can even call the company and ask to whom you should address your letter…….this also shows your resourcefulness.

Be sure to read the description of the role very carefully and spend some time relating your skills and experiences to the points listed specifically as requirements for the role. Proving you meet the top requirements for the role will hold the employers attention. Mention any awards you have won, or an outstanding piece of work you were responsible for.

Be Descriptive
Rather than saying, “I am a team player”, or “I am a people person” be descriptive. For example “I am an excellent communicator with experience providing administrative services to diverse departments”. Follow that up with an example, something like “For example when assisting on the largest tender our company had submitted I coordinated the meetings between departments to ensure consistency in all channels of communication throughout”. Your cover letter will serve as the first example of your skills – make the most of the opportunity.

Do Not Repeat
Do not simply repeat the information in your resume. The cover letter should complement your resume, mention your high points and together with your resume paint a fuller picture of you. Your cover letter can have a more personal tone than your resume which should be matter-of-fact.

And your cover letter should not be longer than one page – showcase yourself, using as few words as possible. Finally, use language which is true to you, be authentic.

Cover letter

Curtin University Housing Affordability Survey

Curtin University is undertaking a Housing Affordability Survey for those over 18 years of age in WA – including those renting, purchasing, living at home with their parents or home owners.

They would like to hear about your housing affordability experiences, understand any trade-offs you have made when selecting your home, strategies households are using to make their housing more affordable as well as future housing aspirations such as downsizing.

The survey will take no more than 15 minutes to complete.

If you would like to complete the survey please click on the link below:

Curtin Housing Affordability Survey


Welcome to the team Lizzie!

We are excited to welcome our new receptionist on board – Lizzie is local to Albany and has extensive experience in previous administration roles. The team are pleased to welcome Lizzie and wish her all the best in her future with ATC Work Smart.Lizzie2